Make a Warranty Claim in 3 easy steps

1

Select your product category to download your Claim Form

2

Fill out your Warranty Claim form, create a copy of your proof of purchase & a copy of your electrician’s invoice or certificate of compliance for the installation of your Mercator product.

3

Send all required documentation to the Mercator Warranty Department via one of the following methods.

  • Post

    You can mail your Claim form along with your documents to 88-100 Kyabram Street, Coolaroo VIC 3048, Australia

  • Fax

    You can fax a copy of your Claim form along with your documents to 1300 552 256

  • Email

    You can scan or take a photo of your Claim form along with your documents and email to warranty@mercator.com.au